Essentia Ventures Ltd

1. Overview

At Essentia Ventures Ltd, we aim to provide high-quality products and experiences across

wellness, lifestyle, fashion, technology and curated services. If you are not satisfied with your

purchase, we encourage you to review the policy below.

2. Eligibility for Returns

Returns may be accepted within 14 days of delivery subject to the conditions below.

To be eligible for a return:

• Items must be unused, unopened and in original packaging

• Proof of purchase is required

3. Non-Returnable Items

For hygiene, safety and digital integrity reasons, the following items are non-returnable

unless faulty:

• Skincare, cosmetics and personal care products once opened

• Supplements and ingestible products

• Digital products including eBooks and downloadable content

• Gift cards

• Custom or made-to-order items

4. Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us within 48 hours of delivery with

photographic evidence. We will assess and offer a replacement or refund where appropriate.

5. Experiences, Services and Subscriptions

• Booked experiences, tours and services are subject to the specific terms stated at

• the time of purchase

• Cancellations may incur administrative or third-party costs

• Subscription services may be paused or cancelled in accordance with the

  subscription terms

6. Refunds

Approved refunds will be processed to the original payment method within 7–14 business

days once the returned item is received and inspected.

Shipping costs are non-refundable unless the item is faulty.

7. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on

our part.

We recommend using a tracked service as we cannot be responsible for items lost in transit.

8. How to Request a Return

To initiate a return, please contact:

Email: concierge@essentianexus.com

Include your order number, reason for return and any relevant images.

9. Brand-Specific Fulfilment

Essentia Ventures Ltd operates multiple brands including but not limited to NatureCares,

Dela-Rizon, BodyRevive360 and ReviveEats. Fulfilment, packaging and returns may be

handled by the relevant brand while remaining governed by this policy.

RETURNS AND REFUNDS POLICY

Essentia Ventures Ltd

Last updated: 31/12/2025

1. Introduction

Welcome to Essentia Ventures Ltd. These Terms and Conditions govern your use of our

website, products, services and digital platforms. By accessing or using our website, you

agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. About Essentia Ventures Ltd

Essentia Ventures Ltd operates as an umbrella company encompassing lifestyle, wellness,

beauty, fashion, food, technology and experiential offerings. This includes but is not limited to

the brands NatureCares, Dela-Rizon, BodyRevive360 and ReviveEats.

3. Use of the Website

You agree to use this website for lawful purposes only. You must not use the website in any

way that may cause damage, disrupt access or impair functionality.

You must not attempt to gain unauthorised access to any part of the website, servers or

databases.

4. Products and Services

All products and services displayed are subject to availability. We reserve the right to modify,

discontinue or limit quantities at any time without notice.

Descriptions, images and specifications are provided for guidance and may vary slightly from

the final product.

5. Pricing and Payments

All prices are displayed in the relevant currency and are subject to change without notice.

Payments must be made in full at the time of purchase. We use secure third-party payment

providers and do not store full payment details.

6. Shipping, Digital Delivery and Experiences

Physical products will be shipped according to the delivery option selected at checkout.

Delivery times are estimates and not guaranteed.

Digital products, subscriptions and experiences will be delivered electronically or scheduled

as described at the time of purchase.

7. Returns and Refunds

Due to the nature of certain products including skincare, supplements and digital content,

some items may not be eligible for return.

Refunds and exchanges are assessed on a case-by-case basis in line with consumer

protection laws. Please refer to our Returns Policy for full details.

8. Intellectual Property

All content on this website including text, images, branding, logos, designs and layouts is the

property of Essentia Ventures Ltd or its licensors.

You may not reproduce, distribute or exploit any content without prior written permission.

9. Limitation of Liability

Essentia Ventures Ltd shall not be liable for any indirect, incidental or consequential

damages arising from the use of our website, products or services.

Our total liability shall not exceed the amount paid for the product or service in question.

10. Health, Wellness and Lifestyle Disclaimer

Our products and services are designed to support wellbeing and lifestyle enhancement.

They are not intended to diagnose, treat, cure or prevent medical conditions.

Always consult a qualified professional before making health-related decisions.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction

in which Essentia Ventures Ltd is registered.

12. Contact

For questions regarding these Terms, please contact:

Email: concierge@essentianexus.com

Terms & Conditions